Terms & Conditions

Introduction

Welcome to Rocket EV Charging & Electrical (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, services, and any information you submit through our forms. By accessing or using our website, you agree to these Terms.

If you do not agree with these Terms, please discontinue use of our website.

About Our Services

Rocket EV Charging & Electrical provides EV charging and electrical service coordination for residential, commercial, and multi-family properties in the SF Bay Area.
We are a service and referral provider that connects customers with licensed, independent electrical contractors.

Important Notes:

We do not perform electrical work directly.
All installations and on-site services are completed by licensed third-party contractors.
We do not guarantee contractor availability, pricing, or timelines.

No Professional or Electrical Advice

Information on our website, including pricing, recommendations, and general guidance, is for informational purposes only.
It does not constitute professional, technical, or electrical advice.

For specific electrical or installation decisions, you should consult a licensed contractor.

Quotes & Estimates

Quotes, pricing, or estimates provided through our website forms or by email:

Are preliminary
Are based on the information provided by the customer
May change upon inspection by a contractor
Are not binding until confirmed by the licensed contractor performing the work

We are not responsible for discrepancies caused by inaccurate or incomplete customer information.

Third-Party Contractors

We work with independent, licensed electrical contractors who:

Perform all installation and electrical work
Set their own pricing and terms
Carry their own insurance and licensing

Rocket EV Charging & Electrical is not liable for:

Work performed by contractors
Damages, losses, or issues arising from contractor services
Scheduling, workmanship, or delays

You enter into a separate agreement directly with the contractor who performs your work.

User Responsibilities

By using our website and forms, you agree to:

Provide accurate and truthful information
Not misuse or abuse our website, forms, or communication channels
Not attempt to disrupt or compromise the security of the website

We reserve the right to refuse service or terminate access to users who violate these Terms.

Privacy & Data Use

We collect and store information submitted through our forms to:

Contact you regarding your quote
Match you with a licensed contractor
Improve our services

We do not sell personal information to third parties.
All data handling complies with our Privacy Policy and applicable California privacy laws (CCPA).

Intellectual Property

All website content — text, images, branding, layout, design — is the property of Rocket EV Charging & Electrical and/or its content providers.
You may not:

Reproduce
Copy
Modify
Redistribute

…any part of the website without permission.

Limitation of Liability

Rocket EV Charging & Electrical is not responsible for:

Damages resulting from incorrect or misleading information provided by users
Work performed by independent contractors
Website downtime or technical errors
Losses caused by reliance on website information

Your use of the website is at your own risk.

Changes to Terms & Conditions

We may update these Terms at any time.
Changes will take effect immediately when posted on this page.
Your continued use of the website indicates acceptance of the updated Terms.